What Happens at a Car Diagnostic Appointment?
At a glance
A fault code is a starting point, not always a complete diagnosis. Tell us what you have noticed, and we will discuss any extra charge before additional investigation.
What is a car diagnostic check?
A car diagnostic appointment helps investigate symptoms such as a warning light, loss of power or poor starting. Modern vehicles can store fault codes when a problem is detected. Diagnostic equipment reads available codes, which a technician uses alongside the symptoms to investigate. A code is a clue, not necessarily a complete diagnosis; further checks may be needed.
What should I tell the garage?
Share your registration, make and model, any warning lights or messages, when the problem occurs and any unusual noises, poor starting or loss of power. Mention relevant recent repairs. If you are unsure whether the car is safe to drive, call us before travelling and consult your vehicle handbook.
How much does diagnostics cost?
If NR Auto Point carries out the repair, we do not charge for the diagnosis. If you have the vehicle diagnosed with us and choose to have it repaired elsewhere, the diagnostic charge is £20. If additional investigation is needed, we discuss any extra charge before carrying it out.
Is it safe to drive with an engine warning light?
Do not ignore a warning light. Consult your vehicle handbook and seek advice promptly. A red or flashing engine management light, or symptoms such as smoke, unusual noises or reduced performance, may indicate a serious problem. Stop as soon as it is safe, switch off the engine and seek breakdown assistance. If in doubt, do not drive until you have sought advice.
Book car diagnostics in Norwich
NR Auto Point offers vehicle diagnostics at 238 Sprowston Road, Norwich NR3 4HT. Call or WhatsApp 07835 005050 to discuss your vehicle and arrange a visit.